Service Standards and Policies

Your rights when receiving a health or disability service:

You have a right to:

  • Respect
  • Fair Treatment
  • Dignity and Independence
  • Proper Standards
  • Communication
  • Information
  • Make your own decisions
  • Support
  • Make a complaint

The Health and Disability Commissioner can be reached toll free on:
0800 11 22 33 and further information is available on their website, hdc.org.nz.